By choosing to shop with P.A. Jewelers, you accept the following terms & conditions.
P. A. Jewelers jewelry has been individually inspected & cleaned and gives all evidence of lasting value and wearability. The prices are deeply discounted from traditional jewelry store prices and are reflective of the understood condition of the items. P. A. Jewelers jewelry is sold “as is” and, as with all fine jewelry, requires thoughtful wear.
An exchange & return policy is available to the original purchaser with a valid P. A. Jewelers receipt. All merchandise is eligible for exchange or return for in-store credit only within 60-days of purchase. Returned item(s) must be in as-sold, unmodified (including resizing), & unworn condition. New merchandise is solely warranted through the manufacturer, if applicable.
A limited warranty is available to the original purchaser with valid P. A. Jewelers receipt. Limited warranty coverage includes:
First 3 months after purchase:
After 3 months:
The P.A. Jewelers Exchange & Return and Limited Warranty Policies DO NOT cover the following items:
To receive a repair cost estimate P. A. Jewelers will need to inspect your piece in person. We will contact you with a cost estimate for you to approve and/or submit to your insurance company, prior to making the repair.
All special orders & custom jewelry are non-refundable, non-exchangeable & require a 50% non-refundable deposit before ordering or beginning work. Every effort is made by P. A. Jewelers to accurately acquire, manufacture or produce the item(s) so ordered. Full payment upon receipt of a special order or custom work will denote the customer’s complete satisfaction. If a special order or custom jewelry piece is not picked up by the customer within 60-days of notice of receipt &/or completion, the item will be sold by P. A. Jewelers to recoup our costs, & all payments will be forfeited.
All layaways require a minimum of a 20% deposit & are held for 60-days. Layaways cancelled or not paid for & picked up within 60-days will be returned to inventory & all payments will be forfeited.
Effective 2/12/2025